Privacy Policy

Privacy Policy

At Unboxing Tech, we value your privacy and are committed to protecting the personal information you provide while using our website, purchasing products, creating an account, or communicating with our customer support team.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how we protect it.

Information We Collect

When you visit our website, create an account, place an order, contact us, or use our services, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Account information
  • Order and purchase history
  • Payment-related transaction information
  • Customer support communications
  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide and improve our products and services.

How We Use Your Information

Your information may be used to:

  • Create and manage your customer account
  • Process and confirm orders
  • Arrange product delivery
  • Provide order and delivery updates
  • Process applicable returns, exchanges, or warranty requests
  • Respond to customer inquiries
  • Improve our website and customer experience
  • Prevent fraudulent or unauthorized activities
  • Maintain transaction and business records
  • Send promotional communications where permitted or where you have agreed to receive them

Payment Information

Payments may be processed through banks, mobile financial services, payment gateways, or other authorized payment providers.

Unboxing Tech may receive transaction-related information necessary to confirm and manage your payment. Sensitive payment credentials handled directly by third-party payment providers are subject to those providers' own security and privacy practices.

Cookies & Website Data

Our website may use cookies and similar technologies to remember preferences, maintain sessions, understand website performance, and improve the shopping experience.

Some analytics, advertising, or third-party services may also use cookies according to their respective policies.

You may manage cookies through your browser settings, although disabling certain cookies may affect some website functionality.

Sharing of Personal Information

We do not sell or rent customers' personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment processors and financial service providers
  • Website hosting and technology providers
  • SMS, email, or communication service providers
  • Professional advisers or authorities where legally required

Only information reasonably necessary for the relevant service should be shared.

Data Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transaction, or electronic storage system can guarantee absolute security. Customers are also responsible for keeping their passwords, OTPs, and account credentials confidential.

Customer Accounts

If you create an account with Unboxing Tech, you are responsible for maintaining the confidentiality of your login credentials.

Please contact us promptly if you believe your account has been accessed or used without authorization.

Marketing Communications

With your permission or where otherwise permitted, we may send information about new products, promotions, offers, or important service updates through SMS, email, phone, or other communication channels.

You may request to stop receiving optional promotional communications.

Third-Party Links

Our website may contain links to third-party websites or services. Unboxing Tech is not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our general online store is not intended to knowingly collect unnecessary personal information directly from children. Where products are intended for children, purchases and account activities should be completed or supervised by a parent or legal guardian where appropriate.

Data Retention

We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Information

Subject to applicable requirements, you may contact Unboxing Tech if you need to update or correct personal information associated with your account.

Certain transaction records may need to be retained for legitimate business, accounting, warranty, fraud-prevention, or legal purposes.

Changes to This Privacy Policy

Unboxing Tech may update this Privacy Policy when our services, business practices, technology, or applicable requirements change.

The latest version published on our website will apply from its stated effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Unboxing Tech through the official contact information provided on our website.

Unboxing Tech
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